FAQs

‘Since I was young, I've had a fascination with magick, alchemy and the power of the moon. I used to decorate random jars and journals with esoteric art, but I always felt like I didn't fit in. For years, I repressed my love for the mystical and hid my hyper-intuition. In 2012, I had a magickal awakening and discovered that there were others like me and mystical forces looking out for me. This inspired me to launch CLEOMAGICK in 2020, an enchanted place full of empowering magick, self-love, and treasures to share with like-minded individuals’. ~ Chi Chi

We understand that it can be disappointing when an item is sold out, but don't worry - we regularly restock our products! To stay up to date on when sold-out items are back in stock, you can sign up for email alerts on the product page. We also occasionally offer pre-orders, and we'll announce these through our email list. To join the Cleomagick Collective and receive our emails, just head to the footer on our website's homepage and fill out the simple form!

At Cleomagick, we are passionate about every detail of our products and put great intention into designing, making, and sourcing them. While we produce some of our products ourselves, we also establish strong relationships with artisans worldwide to create unique pieces. For example, our jewellery designs are produced by artisans in the UK, our self-care products in the USA, and our homeware designs in India and China. Our goal is to provide high-quality products that serve their magickal purpose and exceed your expectations.

At Cleomagick, we make every effort to be eco-friendly in our packaging choices. Our products are packaged and shipped using recyclable materials such as card, wrapping paper, and bubble wrap, which can be easily recycled. To further reduce our carbon footprint, we also send invoices electronically instead of printing them on paper. In addition to our individual efforts, Cleomagick is part of the Eco Packaging Alliance, a group dedicated to reducing the environmental impact of packaging.

Shipping costs vary based on the delivery option chosen and the destination country. To find out the exact shipping cost, please refer to our Shipping Information section on our website or reach out to us via email at info@cleomagick.com. We ship worldwide and are happy to provide any assistance you may need.